Refund and Returns Policy

Thank you for shopping at eridepross.org If you’re not entirely satisfied with your purchase, we’re here to help.

Returns

  • Eligibility: You have [30 days] from the date of purchase to return an item. To be eligible for a return, ensure that:
    • The item is unused and in the same condition as received.
    • It’s in the original packaging.
    • You have the receipt or proof of purchase.

Refunds

  • Processing: Once we receive your item, we’ll inspect it and notify you of the approval or rejection of your refund.
  • Approved Refunds: We’ll initiate a refund to your original method of payment. The credit will appear within a certain number of days, depending on your card issuer’s policies.

Late or Missing Refunds

  • If you haven’t received a refund yet, first check your bank account again.
  • Then, contact your credit card company; it may take some time before your refund is officially posted.
  • Next, contact your bank. There’s often processing time before a refund is posted.
  • If you’ve done all this and still haven’t received your refund, please contact us at info@eridepross.org.

Exchanges

  • We only replace items if they’re defective or damaged. If you need to exchange it for the same item, contact us at info@eridepross.org.

Shipping Returns

  • To return your product, mail it to: info@eridepross.org
  • You’re responsible for paying shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted.
  • Depending on your location, the time it may take for your exchanged product to reach you can vary.
  • Consider using a trackable shipping service or purchasing shipping insurance for items over [$75]. We don’t guarantee receipt of your returned item.

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